Your HR department answers dozens of employee questions every day. About vacation days, sick leave reporting, employment conditions, leave requests and absence policies. Those questions are important, but they take up a lot of time. Time you’d rather spend on strategic HR tasks such as talent management, employee development and improving your organizational culture.
An HR Assistant takes the repetitive question-and-answer work off your hands. The assistant knows all the information from your employee handbooks, collective labor agreements and internal policies. Employees get instant answers, at any time of day. Your HR team gets the space to focus on work that truly makes an impact.
Up to 60% fewer standard questions in the inbox. Your HR team can focus on complex cases and strategic personnel policy.
No more frustration about waiting times. Questions are answered immediately, even outside office hours. Employees feel heard and helped.
Everyone receives the same, accurate information. No more miscommunication caused by different interpretations of policies.
Your HR department answers dozens of employee questions every day. About vacation days, sick leave notifications, employment conditions, leave requests and absence policies. Those questions are important, but they take up a lot of time. Time you’d rather spend on strategic HR tasks such as talent management, employee development and improving your organizational culture.
An HR Assistant takes the repetitive question-and-answer work off your hands. The assistant knows all the information from your employee handbooks, collective labor agreements and internal policies. Employees get instant answers, at any time of day. Your HR team gets the space to focus on work that truly makes an impact.
Your HR team is being flooded with the same questions. “How many vacation days do I have left?”, “How do I request leave?”, “When will I receive my year-end bonus?” The inbox is overflowing and answering takes hours every week.
An employee is sitting at home in the evening with a question about their sick leave or employment conditions. They have to wait until the next working day before HR responds. Meanwhile, frustration builds up.
The employee handbook is on the intranet, the holiday policy is in a PDF somewhere on the shared drive, and the latest collective labour agreement updates are in an email from three months ago. Even your HR team sometimes has to search for it.
80% of HR questions are standard. Yet someone still has to answer them all. Time you’d rather spend on things that really matter, such as guiding development or handling workplace conflicts.
The HR Assistant is a digital colleague who knows all the information from your employee handbooks, policies and protocols. Employees ask their question in their own words and receive a clear answer within seconds.
The great thing is that they don’t have to search through documents or click through menus. They simply type in their question, as if they were talking to a colleague. The assistant understands what they mean and immediately gives a concrete answer. That makes it accessible and easy to use for everyone in your organisation, regardless of their digital skills.
What makes the assistant different is that it only retrieves information from the documents you provide yourself. That means no hallucinations and no guesswork. You know for certain that employees receive correct information, according to your current policies. The answers are based on what’s actually in your employee handbook, not on general information from the internet. This prevents people from making incorrect assumptions or following outdated procedures.
The assistant is always there. Whether it’s Monday morning at 9 a.m. or Sunday evening at 10 p.m., it’s ready to help. Employees don’t have to wait for an answer and can immediately continue with what they were doing. This saves frustration and ensures people can keep doing their work, even when HR isn’t in the office. An employee sitting at home in the evening with a question about sick leave doesn’t have to wait until the next day.
Safety comes first. All data stays within your organization. There is no storage in external clouds, it fully complies with GDPR requirements, and you decide who has access to which information. You retain control over sensitive personnel information and can set exactly which employees can access which documents.
An additional benefit is that you can see which questions are asked most often. This gives you valuable insights: which information do you need to communicate more clearly? Where are the knowledge gaps in your organization? By recognizing these patterns, you can improve your HR communication and proactively inform where needed. You might discover that many people have questions about a particular scheme that was apparently communicated unclearly.
Keeping the assistant up to date is easy. New collective labor agreement negotiated? Scheme adjusted? Upload the document and the assistant immediately works with the new information. You don’t have to inform every employee individually or send out hundreds of emails. The assistant ensures that everyone has access to the most up-to-date version of your schemes and procedures.
Issues the HR Assistant solves
The HR Assistant answers a wide range of questions that come in daily at your HR department. Your employees get instant answers, without waiting times or searching through piles of documents.
Think of questions about leave and days off: “How many vacation days do I have this year?”, “Can I take a day of unpaid leave?”, or “How do I arrange maternity leave?” The assistant knows all the arrangements and refers directly to the correct procedure.
Employees also get immediate answers when reporting sick and dealing with absence. Questions like “Who do I report sick to?”, “When am I entitled to continued salary payment?” or “What are the steps in case of long-term absence?” are answered clearly, exactly when employees need them. No waiting until HR is available the next day.
Terms of employment and policies are often a source of questions. “How does my pension accrual work?”, “Do I get an allowance for working from home?”, “When will I get my annual pay raise?” All agreements from the CLA or employment contract can be found immediately. Employees don’t have to search through lengthy documents or wait for a response.
For development and training, the assistant helps employees on their way. Questions like “How do I apply for a training course?”, “What is the training budget?” or “Can I take study leave?” are answered quickly. This encourages people to take initiative in their own development, without making the barrier too high.
And then there are the administrative matters that come up regularly. “How do I change my address details?”, “Where do I download my annual statement?”, “How do I apply for a certificate of good conduct?” All practical procedures are listed. These questions often only take HR a few minutes, but they add up. The assistant takes this work off your hands.
We offer the HR Assistant for your organization. You provide the documents, we take care of the implementation and link your information to the assistant. In addition, we train your team in effectively using AI tools like this assistant, so your employees can make the most of it.
We understand that HR information is sensitive. That’s why the HR Assistant operates entirely within your own systems. No external servers, no data leaks, and full control over who can access what. You decide which documents the assistant uses and which employees have access.
A good AI tool is only valuable if your team knows how to work with it. In our training sessions, your employees learn how to use AI in their daily work: from ChatGPT to company-specific tools such as the HR Assistant.
We teach your team how to use AI tools smartly in their work. No technical depth, but concrete applications they can implement right away.
If we implement an AI assistant for you, we’ll train your employees in how to use it. This way, everyone knows how to ask the right questions and get the best answers.
Whether your team is just starting out with AI or already has experience – we tailor the training to your level and workflows.
We implement the assistant for you and train your team in the use of AI tools. This way you immediately get the most out of your investment.
